We are working towards a future where all adults with Specific Learning Difficulties / Neurodiversity will be able to maximise their potential and work to their strengths; where those with problems at work or in custody receive the diagnosis, coaching and support that they need.
OUR QUALITY POLICY
At Genius Within we put our customers at the heart of our processes. We believe that dyslexia, DCD, AD(H)D, ASD and neurodiversity are part of the rich tapestry of human experience and can be a source of intelligence, creativity and courage. Our work supports those who are already employed and also reaches out to those who are socially excluded, to ensure that neurodiversity does not become a barrier to living a happy and fulfilling life.
In light of the challenges that our end service-users have in the workplace, it is particularly important that we make the process of engaging with and benefiting from our services as simple and speedy as possible. We are dedicated to providing the support clients need to achieve a sustained improvement in their abilities. To support this we are continually reviewing the products and services we offer. Where necessary they will be updated or new ones developed to consistently meet our clients’ needs. This includes having our coaching programmes accredited with the ILM so our clients receive a high standard service and a recognised CPD achievement.
The skills and knowledge that our Associates bring to our company are valuable assets to Genius Within in achieving this endeavour. We work closely with them to share best practices and ensure delivery of an excellent service.
Through application of the BS EN ISO9001:2008 standards, Genius Within aim to fulfil the current and future requirements of our end service-users, referral companies, employers who directly engage our services and commissioning organisations. We adhere to professional guidelines set by the Health & Care Professions Council, British Psychological Society and Institute of Leadership and Management in our service delivery, we are also committed to the improvement of these working practices. As a Community Interest Company we are committed to implementing all of the standards set by the Office of the Regulator of CICs in the running our business.
We have commitments to Health and Safety, Business Ethics and Environmental care. Genius Within is committed to continually improving the effectiveness of our quality management system to enhance satisfaction across all customer groups.
If you want to find out more about Genius Within’s quality policy and how we manage our internal affairs, please contact our Systems Director, Sandie Scrase.