I am writing this email to express my sincere gratitude to my Dyslexia coach Karen Rooksby; she has been a major source of inspiration for me whilst completing my coaching sessions. I would like to thank Karen for her continued guidance and for her ability to see areas I can improve on when I could not; she has never failed to provide extremely useful suggestions throughout our sessions.

Apart from the basics I have learnt some important life lessons from Karen. She has taught me the importance of discipline, not procrastinating and taking time out to take care of me; I never ever put myself first before I met Karen and through her learning and guidance I have realised the importance of what seems to be such a simple thing.

Karen has played a very important role in making me who I am today; I am more productive at work and at home, I have learned to put myself first when needed and my confidence has improved significantly since I first met Karen and I am extremely grateful for this. I hope that I can continue to incorporate Karen’s teachings into everyday life and ensure that I keep my triune brain healthy.

I would like to say a whole lot more; although I feel there are no other words to express my sincere and heartfelt thanks for Karen’s patience and guidance throughout our time together. Karen is an absolute star and a credit to her profession.



Thank you for providing such thought provoking and engaging training to the team, it was very informative and raised awareness giving us all an opportunity to review current processes and focus on improvements.

Liverpool Carers Centre


A quick email to say a BIG thank you to Wendy Baker for all her time,  help and support. The 4 coping strategy sessions have been excellent and have help me so much within my new role. Wendy has been an inspiration and has motivated me to believe I can achieve anything I put my mind to.  I now have a new job within GMP it’s going really well. I did have 1 more session available however I feel a 100% confident and able to fulfil my new role and will not be needing this last session. Wendy, you have been amazing thank you 🙂




It was lovely having you help me I’ve met many therapist but no one like you, you are very easy to work with as you make people feel comfortable so thank you… I no myself that one day I will get there just need to stop looking back and move forward without anxiety.

MF, works in banking


These 6 sessions and intervening weeks have really turned my life around; I can’t thank you enough for all your clear guidance, excellent store of hints and tips, and for listening to me as me with an understanding that, in the work place, I’ve probably never experienced before. I feel like I have the tools and the inspiration to move on up and fully explore and use my neuro diverse skills to the max as a result. I also found the options of drawing and expressing myself in playdough a refreshing change and in the case of the drawing, it added a valuable form of expression that communicated ideas and feelings that I couldn’t express so well in words at the early stages. You were so easy to talk to though and built such a good, safe environment to work in that expression wasn’t an issue beyond the first week or two. Brilliant, thank you!



Lesley is an absolute hero to me. She has a fantastic ability to help me better understand my strengths and weakness of my dyslexia, areas to focus on and made every point of discussion relatable and the improvements suggested where very easily achievable.  I had found that one of my biggest problems was a lack of self confidence, for several reasons, and Lesley took great care to break the issues down and point out very simple improvement suggestions, and helped me better understand the areas I believed to be my weakness where actually great strengths if approached a different way.  Making only small adjustments to how I carry out my daily activities, such as thought parking, have had the most drastic affect.  Lesley is incredibly kind and understanding, relatable and approachable and I would love to recommend her to everyone, neuro-diverse or not, they can all learn new ways around issues at work.

Jack Rennison, works in finance


Awareness Training: Just wanted to say how good the session was yesterday. I learned a lot from this and am sure it will give me a strong platform for leading and coaching staff affected by this in the future. The trainer, Sonya, was extremely knowledgeable and I would highly recommend every line manager/coach/mentor attend these sessions if they can.

Dan Hargie, Manager, Lloyds Bank


I was impressed when I met Cheryl and the professional manner as a coach in supporting me in my training.  Cheryl used simple language and gave me some useful strategies which I have now taken on to broaden my knowledge when I construct professional e-mails.

DS, works in banking


Although I was worried about the aspect of coaching sessions at first, I was soon put at ease on meeting Sarah. She is very kind, understanding, reassuring,and is empathetic, she is such an easy person to discuss your problems with. She gave me sound advice and taught me to believe in myself again at a time when my anxiety levels were high and my confidence almost at rock bottom.

BA, works in banking


I thought Ted was fantastic. He has a natural gift with people I think and his empathy skills are excellent. Ted showed excellence in offering objective viewpoints and solutions. If I could continue meeting with him now I wouldn’t hesitate, as I found his ability to act as a ‘critical friend’ invaluable.

Jai, works in higher education


Colin obviously did a great job.  (Client) is much better in so many ways, and her confidence has soared!

Line Manager of client working in broadcasting


Amazing coaching from Chris, put me at my ease, very flexible with sessions at a difficult time for me.  A Godsend for me, and yes, you can quote me!

A.D., self-employed businesswoman


Absolutely brilliant coaching.  What I’ve learned is to keep updating yourself.  Best thing I’ve ever done; should have done it years earlier.  If I hadn’t done it, I’d have had to give up work.  Charlotte was brilliant.

Anonymous, works in County Council


Cognitive Assessments:      Genius Within are extremely professional and provide a bespoke onsite diagnostic assessment service.  The reports that they produce are clear, easy to read and transferable to education and employment.  I would highly recommend them to other Higher Education institutions.

Daniel Aherne, Disability Service  Manager, St George’s University


I’d like to say to Gill, thank you for taking the time to sit and listen and be able to understand what I was going through without passing judgement.  I have become more aware of what triggers the stress and I am trying to become more confident and manage my health in a more effective way.   I really appreciated the advice and tips given. I feel it’s helped me stay in employment, as well as have the courage to believe in myself and apply for a less stress/higher paid role without thinking I can’t do it or I’m not worth it.

FF, works in insurance


I just want to say I am extremely satisfied with the coaching that Emma has provided to me.  She was a great mentor. I wasn’t aware about dyslexia, except for what people know generally about dyslexia. Emma reassured me about my “condition” (I don’t see it as a condition) and how to overcome the blockers. And I have being using her techniques  that she has taught me with my day to day work.  All of Emma’s tips and methods have been useful.  You have an amazing colleague.   I  was really pleased with my coaching sessions.

T. Rodriguez, works in consultancy


Since my last session with Liz, I’ve been commended and praised by colleagues several times for working so hard and received some employee awards such as the coveted (employer’s) award last February and many ‘thank you’s’  from my managers and colleagues. I am grateful for Liz  and Genius Within, thanks and all the best for  you all in the future, I will definitely recommend  you to others.

R.D., works in finance


When I met Cheryl my coach for the first time, I was impressed by her professionalism and made me welcome. I had several coaching sessions by Cheryl to help and improve my English and quality of constructed professional e-mails.  I have enjoyed every minute of our coaching sessions and learnt a lot.  Cheryl is an interesting and fascinating person to talk to, puts you at ease.  The skills and tools I have in place now have put me on a different level than when I first started.  I believe I am a better person and more confident in writing e-mails than ever before.  Thank you Cheryl for all your advice, support and tips you have provided me.  It has been a pleasure working with you.

D.S., works in banking


I found the sessions very helpful and I use the techniques on a daily basis.  Brendan was very insightful and able to tailor his sessions to meet my requirements and change my preconceived ideas.

Simon Carter, works in banking


I am doing well, really, really well.  What Chris gave me, at a real crunch time, was strategies to cope with the pressures of doing a Masters Degree.  I have just learned I passed with Merit.

Anonymous, works in consultancy


I’m doing very well at blocking out sound.  Tamsin also went through one of my issues – multi-tasking – as I had always struggled learning to drive.  I passed my driving test which was fantastic for me because I thought it was something I could never do.

Megan Hartley, works in finance


It is a really good feeling to be able to cope with things.  The organisation skill strategies are brilliant – every one a winner!

Anonymous, self-employed


Awareness Training:      The Awareness Day has helped me appreciate how I can help myself and others, not only at work, but in my home and family life.   The presentation was easy to follow and remember.  It was relaxed, interactive and not ‘death by powerpoint’.

Colleague, Lloyds Banking Group


Excellent service and reliable support.

M.M., works for housing association


I got another job to go to within 3 weeks, of my own volition; no-one pushed me!  I have that much confidence now.

J.T., works in Building Society


Having someone else explain the issues that you face to your manager is very valuable, as it shows that you aren’t making these issues up, or making excuses, and that it is a genuine problem but it can be helped.

Louise Whitmarsh, bank worker


The sessions helped (the client) to plan and organise her work so that she could remember tasks and prioritise appropriately. It helped her to be assertive about telling colleagues when she needed some time to finish one task before discussing or doing something else. She gained enormously in confidence over the last few months she worked here; she understood her strengths and felt much more positive about her contribution at work.  Thanks so much for your help.

A.D., Line Manager of worker in charity sector


I have been promoted recently, and am really happy at work.  None of it would have been possible without Stuart.

Joanne Sage, social worker


Genius Within has been a fantastic resource for recognising and supporting employees with dyslexia in the workplace.   We see increasing numbers of staff referred into Occupational Health with learning difficulties as workplaces change, being able to signpost staff onto the appropriate support services and see the incredible differences in both their confidence and productivity in the workplace is truly rewarding.  Genius Within has recognised and filled a growing gap and every occupational health service should be aware of the value they add and the range of services they offer.

Pippa Crouch, Occupational Health and Wellbeing Manager


Awareness Training:   Genius Within was extremely easy to interact with and came across in a very professional and helpful manner. On the day the awareness course was delivered in a clear and concise manner which delivered the expectation of the range of participants.

Training Manager, Mel Chemicals


Strategy Coaching:       I honestly thought it was brilliant, one of those lightbulb moments.  I had needed help with those things all my life.  Ruth was very intuitive and sensitive, lots of little tips she gave me which I can hear her saying “why not try this”, and so I do.

Anonymous, works for national charity


I had had some reservations about the coaching before it started, not thinking that so few hours could make a difference. But everything Charlotte did made me confident that it would work, and it always did.

Anonymous, works in financial company


All in all, I am in a much better place than before the coaching started.

Anonymous, self-employed


Brendan was very helpful, polite, informative and positive.  I learned a lot from our sessions and even found out I had some hidden strengths!  He encouraged me to try harder and want to achieve more for myself.  I was very happy with his coaching and would like to say what a wonderful job he did.  He made me feel comfortable, and I took a lot of information, tips and tricks away from our sessions.

Blake Jones, Civil Servant


The coaching was brilliant, more effective even than I realised at the time.  Abbie is the most stupendously effective coach.

Helen Mason, works in NHS


Without wanting to overstate it, the diagnosis of my dyslexia was one of the most significant events in my life and having your support was vital in helping me gain a comprehensive understanding of the condition and how it specifically affects me. It has allowed me to see both the positive and negative aspects of dyslexia and with your support and coaching I have been able to develop many practical strategies and the cognitive awareness to move forward in areas that I never thought possible as my confidence and self esteem continue to grow.

Lee Wilson, EDF


I am now a lot more confident – the session was really valuable.  Natasha had such a good understanding of what is going on in my head.  She was so patient, in a way that no-one at school or work had ever been.

Anonymous, works in bank


I am coping better with most things.  Stuart is the best teacher I’ve ever had.

Anonymous, works in a Govt Dept


Coaching was absolutely fantastic.  Jonathan was really motivating when I wasn’t in a good place emotionally.  So calm, so thorough.  Does he realise how much he helps people?  Absolute star.  I have been promoted since.

E.L., works in financial sector


My coach was so professional.  His reports were thoughtful, insightful and very focussed on the problems and their solutions.

Mel Potter, project worker


My coach was lovely, by phone, by email and in person – she asked what I wanted and set the session content around my needs.  I found it very emotional to come to terms with, but what a great result.

Anonymous, works in local government


Line Manager comment:   Robert was amazing and made her change from an under-performer to a strong performer in the workplace team.

Anonymous Line Manager, in insurance company


Charlotte’s coaching has had a huge impact on my work life- I recently won the (employer’s) award based on nominations from my peers who feel I’ve really gone the extra mile this year in my job, something I would have been unable to do without Charlotte’s help.

M.McC., works in Higher Education


The coaching sessions helped me greatly, getting the equipment needed to do the job more easily and helping management to understand the difficulties I had been encountering in the workplace.  Hopefully it will have made them more aware of the possibility of other factors that influence a person’s performance, rather than just evaluating them against targets or their peers.

J.H., works in banking



We built a great relationship very quickly,  and Charlotte was very sympathetic and understanding of the issues I was having.  I felt like I could say anything to her without any form of judgement, which helped me get the most from my coaching.

Poppy Hare, works in marketing consultancy


Every time Charlotte visited, I felt a sense  of relief that I had learned something new, and been helped.   I loved her coaching.  I have just passed my (qualification) and this enabled me to apply for better jobs so have just moved to a new job, a promotion.

A.L., social worker


When Kim visited me I was a PCSO for Devon and Cornwall Police and not in a good place with work and personal circumstances. With Kim’s advice, knowledge and with Kim doing more than was expected from her role, I was able to turn my life around. I now work for West Midlands Police as a Police Officer. Kim not only helped me with my dyslexia but helped me view life from a different angle allowing me to see my strengths enabling me to do my dream job.

Lee Smith, policeman