This service takes a phased approach to the assessment and support of neurodiverse individuals.
Individuals complete a bespoke online strategy profiler and receive an immediate report, followed by a half hour telephone exploration with a psychologist to debrief and decide on next steps. The strategy tool and process can be tailored for students, employees and job seekers.
Service delivery process
1. Initial referral to service
Individuals are referred to the service by the organising company and an email will be sent introducing the service and providing a link to the screening tool. Our office team will be available to communicate with each individual via email / phone to provide technical support.
2. On-line adjustments screening tool
Individuals first undergo a screening via our online tool which provides immediate recommendations of strategies and adjustments that are tailored to the individual regardless of results. The questions are practical, work focused items that correlate with typical Dyslexic and Dyspraxic (DCD) difficulty at work. They would also identify concerns that relate to ADHD and ASD. A score of 35% of questions being answered in a neuro-diverse style would prompt further investigation. Those scoring lower can self-refer for escalation, should the recommendations in the automatically generated report be insufficient.
3. Phone interview to determine next steps
A 30 minute telephone conversation will be held, with a psychologist, covering background history, understanding the screening results and next steps for each person undergoing the screening tool. It may be, from the phone call, that we are able to make a referral to another service, for example the issues may not be dyslexia related.
4. Email with recommendations
sent to a named contact within the organising company for agreement on next steps to be taken.
5. If agreed: Cognitive Assessment with a psychologist
Our psychologists are able to diagnose Dyslexia, Development Coordination Disorder (DCD, or ‘Dyspraxia’) Dyscalculia and Dysgraphia. We can assess for educational and occupational impact of ADHD; make recommendations for further assessment of Autistic Spectrum Condition; determine cognitive impairment that may be related to other neurological conditions. This is in line with our professional practice guidelines.
6. Following the Cognitive Assessment, a report will be sent to the individual and referring person.
Please note that there is a full report for the client and an abridged version for the referring individual. This is in line with recommendations for confidentiality and privacy from the British Psychological Society’s guidance on the Cognitive Assessment of adults. Reports are delivered via our secure database, with password protection. All our reports follow British Psychological Society guidance and comply with SASC recommendations.
All records are held in accordance with the General Data Protection Register and in line with our confidentiality, data security policies and privacy notice.
7. Results review and de-brief
All cognitively assessed individuals will be offered the opportunity to ask questions in a verbal de-briefing session and this may be escalated to a face-to-face de-brief in the case of difficulties. It is of paramount importance that we ensure the assessment is formative and cathartic, as opposed to summative and disempowering.
The debrief session can include both the individual and referring person (this could be the individual’s HR manager, line manager, case worker or supervisor) to discuss the results and potential reasonable adjustments and strategies. Recommendations for reasonable adjustments can then be made; these could include simple changes to working practices as well as recommendations for follow up coaching or technology, based on the level of difficulty.
8. If agreed 4 x 2hr coaching sessions to be delivered in the workplace
Where a neurodiverse condition has been identified, a program of coaching (4 x 2 hour 1:1 sessions) may be recommended, based on the chosen and agreed topics of the individual/referrer.
Pre evaluation rating scores of current performance would be taken from both for follow up evaluation. For each session, a report is produced summarizing the discussion and developmental tasks and strategies. A final report with background notes on the neuro-diverse condition and summary of all relevant strategies is created and sent to both the client and referring individual upon completion. This operates as a record of reasonable adjustment strategies agreed, which can benchmark activities that are critical to performance of role and can be referred to by subsequent supervisors ongoing throughout the individuals’s career.
Post evaluation scores are collected 12-15 weeks following completion of a coaching program, to determine how far the individual has improved.
9. Further Assessment
The client and referring individual are able to make referrals for further assessment or additional coaching.
Free access to our online video learning is available for those who need reminders and prompting to engage with strategies in each placement role.
Cost: £120 +VAT – for 100 screenings per year (on line and telephone)
Please contact Kate Gilbert, our Head of Business Development or call us on 01273 890502 if you would like to arrange this service for your organisation.